Privacy policy

Last updated: August 3, 2026

This Privacy Policy explains how Azure Blanc collects, uses, and shares personal information when you visit azureblanc.com, place an order, contact us, or otherwise use our services.

Who is responsible for your information

Azure Blanc is owned and operated by Xiamen Daji Import and Export Co., Ltd. (厦门达己进出口有限公司), registered at Room 2204-1, No. 36 Xiangwu Liuli, Xiang'an District, Xiamen, Fujian 361100, China. For applicable data-protection laws, this company is the controller of personal information handled for Azure Blanc, except where a service provider acts as an independent controller.

Information we collect

Depending on how you use the store, we may collect:

  • contact and delivery information, including name, email, telephone number, billing address, and shipping address;
  • order and transaction information, including products viewed or purchased, returns, refunds, and communications about an order;
  • account information and saved preferences, if you create or use an account;
  • messages, photographs, reviews, and other information you choose to send us;
  • device and usage information, including IP address, browser, device identifiers, pages viewed, and interactions with the store; and
  • payment confirmation and transaction details. Complete card data is handled by the relevant payment provider and is not stored by Azure Blanc.

How we collect information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers that support the store, payments, fraud prevention, analytics, customer service, reviews, fulfillment, and delivery.

How we use information

We use personal information to:

  • operate the website and provide requested services;
  • process payment, confirm stock, prepare, ship, track, return, replace, or refund an order;
  • communicate about products, orders, service inquiries, or policy changes;
  • detect fraud, protect the store and customers, and maintain security;
  • understand and improve the website, collection, and customer experience;
  • send marketing where you have consented or where otherwise permitted by law; and
  • meet legal, tax, accounting, customs, and regulatory obligations.

Legal bases for processing

Where laws such as the UK GDPR or EU GDPR apply, we process information as needed to perform a contract with you, comply with legal obligations, pursue legitimate interests such as fraud prevention and service improvement, or act with your consent. You may withdraw consent at any time without affecting processing already carried out lawfully.

How we share information

We share personal information only as reasonably needed with:

  • Shopify, which hosts the store and provides commerce services;
  • payment processors, banks, and fraud-prevention providers;
  • workshops, studios, and fulfillment partners that hold or prepare an ordered piece;
  • carriers, customs-clearance providers, and postal or delivery partners;
  • technology, hosting, analytics, advertising, review, and customer-service providers;
  • professional advisers, regulators, courts, or public authorities where required; and
  • a buyer or successor in connection with a lawful sale, merger, or reorganization of the business.

Service providers receive only the information reasonably needed for their role and are expected to handle it in accordance with applicable law and their contractual obligations.

Shopify

The store is hosted by Shopify. Shopify processes information about your access to and use of the store to provide and improve its services. Learn more in the Shopify Consumer Privacy Policy and through the Shopify Privacy Portal.

Cookies and similar technologies

We and our service providers use cookies and similar technologies to keep the store working, remember preferences, understand site use, prevent fraud, and, where permitted, measure or personalize marketing. You can manage non-essential cookies through the cookie-preference control on the website and through your browser settings. Disabling some cookies can affect store functions.

Marketing and privacy choices

You may unsubscribe from marketing emails using the link in an email. We may still send non-marketing messages about orders, accounts, or service requests.

We do not sell personal information for money. Depending on local law, certain analytics or advertising activities may be treated as “sharing,” “targeted advertising,” or a “sale.” Where those rights apply, use Your Privacy Choices or contact us.

International transfers

Azure Blanc operates from China and uses providers in other countries. Your information may therefore be processed outside the country where you live. Where required, we and our providers use recognized safeguards for international transfers, such as adequacy decisions or approved contractual clauses.

Retention

We keep personal information only for as long as reasonably needed for the purposes described here, including order service, tax and accounting records, fraud prevention, dispute resolution, and legal compliance. Retention periods vary according to the type of information and applicable law.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or obtain a portable copy of personal information, and to withdraw consent or opt out of certain advertising uses. These rights can be subject to legal exceptions.

To make a request, email concierge@azureblanc.com. We may ask for information needed to verify your identity. You may also have the right to complain to your local data-protection authority.

Children

The store is not directed to children, and we do not knowingly collect personal information from children under 16. A parent or guardian may contact us to request deletion of information provided by a child.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, so please do not send payment-card details or other highly sensitive information by ordinary email.

Changes to this policy

We may update this policy when our services, providers, or legal obligations change. The revised version and its effective date will be posted here.

Contact

Xiamen Daji Import and Export Co., Ltd.
Room 2204-1, No. 36 Xiangwu Liuli, Xiang'an District, Xiamen, Fujian 361100, China
Email: concierge@azureblanc.com
Phone: +86 152 6022 9559
Contact form: Contact Azure Blanc