Shipping policy

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The Dispatch Protocol

AzureBlanc does not operate a mass-fulfillment warehouse. The dispatch timeline of your order is dictated entirely by the readiness of the piece.

The Gallery Reserve (1-2 Business Days): If your selected piece has already cleared our strict vetting process and is secured in our gallery reserve, it will be packaged and dispatched within 48 hours.
The Atelier Retrieval (3-5 Business Days): If a piece is being retrieved directly from the master's workbench, or is synchronized with a specific kiln opening, it must undergo our complete curation protocol. This includes structural stress tests and museum-grade custom crating. This process takes 3 to 5 business days.

We do not rush. An object designed to endure for generations will not be compromised to meet a fast-shipping metric. Once the piece meets our absolute standard, it is handed over to our expedited global couriers.

Global Shipping Tiers & Transit Times

All shipments are fully insured and include a real-time tracking link. Transit times listed below apply after the dispatch protocol is complete.

Tier A: Complimentary Standard Shipping (Free)

Estimated Transit: 4–7 Business Days

North America	United States (Excluding PR, HI, AK)
Europe	United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Ireland
Asia (APAC)	Singapore, Japan, Malaysia, Thailand, Vietnam, Indonesia, Philippines, South Korea, Hong Kong SAR, Taiwan
Oceania	Australia, New Zealand
Middle East	United Arab Emirates

Tier B: Premium Insured Shipping ($29.99)

Estimated Transit: 5–9 Business Days

North America: Canada
Europe (Nordics & East): Switzerland, Sweden, Norway, Denmark, Finland, Austria, Poland, Portugal, Greece
Middle East: Saudi Arabia, Qatar, Kuwait, Oman